OBJECTIF

ISO 9001 Lead Implementer training will allow you to acquire the necessary expertise to support an organization when establishing, implementing, managing and maintaining a quality management system (QMS) compliant to ISO 9001. This training is designed to provide you with a mastery of best practices in Quality Management Systems and to develop your skills to increase customer satisfaction, improve efficiency. and its overall performance.

In particular, the objectives of the training are:

• Understand the concepts, approaches, methods and techniques used to implement a quality management system.
• Understand the basic elements of a quality management system (QMS).

PREREQUISITES

• No

GENERAL INFORMATION

• Code : ISO 9001 LI
• Duration : 5 Days
• schedule : 8h30 - 17h30
• place : training center, Center Urbain Nord, Tunis

TARGETED AUDIENCE

• Managers or consultants involved in quality management
• Specialized consultants wishing to master the implementation of a Quality Management System
• Anyone responsible for maintaining compliance with the QMS requirements
• Members of a QMS team

RESOURCES

• Course materials
• 40% demonstration
• 40% of theory
• 20% practical exercises

PROGRAM OF TRAINING

• Days 1
• Introduction to ISO 9001 and initialization of a QMS

• Objectives and structure of the training
• Normative and regulatory frameworks
• Quality Management System
• Initialization of the implementation of the QMS
• Understanding the organization and clarifying quality objectives


• Days 2
• Planning the implementation of a QMS

• Leadership and commitment
• Scope of the QMS
• Quality policy
• Roles, responsibilities and authorities
• Risk assessment
• Quality objectives and change planning


• Days 3
• Implementation of a QMS

• Resource Management
• Awareness and communication


• Days 4
• Monitoring, measurement, continuous improvement and QMS certification audit preparation

• Monitoring, measurement, analysis and evaluation
• Internal audit
• Management Review
• Treatment of nonconformities
• Continuous Improvement
• Preparation of the certification audit
• Competence and evaluation of "implementers"
• Closing the training


• Days 5

•Certification Exam

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